Subscription
No, but you can sign up and cancel after receiving your first delivery.
With FED, there are no lock-ins. You have full control over your subscription.
Payments are charged every Thursday at 1am.
If your payment fails, you’ll receive a payment failed email. To ensure your order is processed, click the provided “process payment” button before 11am on Thursday. If you miss the payment cutoff, your account will be placed on hold until reactivated.
To receive your order on the next selected delivery day, all subscriptions must be active by 11:59pm Wednesday. Subscriptions started after this time will be received the following week.
You cannot choose your meals before signing up, but you can view the full weekly menus on the home page before starting your subscription.
FED meals are $17.5 per meal with a minimum order of 4 meals. There is a flat rate shipping fee of $14.3.
Due to our delivery fee, the meals get slightly cheaper with larger orders.
Yes, once you have an active subscription, you can manage your orders from your dashboard. Simply toggle the “skip week” button on the desired week.
Account
Click “my subscription” in your account, scroll down, and click “change address.”
Click “my subscription” in your account, scroll down, and click “update card details.”
Click “my subscription” in your account, scroll down, and click “upgrade or downgrade.”
All changes must be made before 11:59pm on Wednesdays to reflect in your next order.
Meal Selections
In your account, click “choose meals.” Select your meals for up to 4 weeks in advance, and click the “save meal selection” button.
Our system has an auto-fill function that will evenly select each dish from the menu based on your subscription meal total.
Meals will be automatically selected for you. If you wish to update your selection, email your preferred choices by 10am on Thursday.
We focus on delivering the best quality and taste. Our small weekly menu allows us to maintain this quality. We plan to expand to 5, then 6 meals in the coming months.
Delivery
We deliver on Sunday evenings, Monday mornings, Tuesday evenings, and Wednesday mornings.
Evening deliveries are made between 4pm – 11pm, and morning deliveries are made between 6am – 12pm.
Please refer to the highlighted zones on the provided map.
Your delivery will arrive within the specified time windows mentioned above.
Please email us directly, and we will arrange the change for you.
Unfortunately, we cannot accommodate delivery time requests as our routes are determined using routing software.
You will receive an SMS update with a delivery ETA at 12am the day before delivery. You’ll also receive a 15-minute away notification and a final message once delivery is made. A live tracking link will be provided for you to monitor our drivers’ location.
We recommend being home to receive the delivery. Our meals are delivered in craft paper bags to reduce waste, so they can only be left unrefrigerated for 2 hours. If there is no response at the time of delivery, the meals will be left in a safe place. If it is deemed to be high risk to leave the delivery we will take the back to our kitchen and arrange redelivery at a time that suits.
Once delivery is made, you take ownership of the meals.
Product
Currently, our meals have a 5-day shelf life. We will extend this to 10 days by upgrading our sealing machines in the coming months.
Yes, we proudly use only grass-fed beef and free-range animal products in our meals.
Heating instructions are provided on the meal sleeve.
Yes, they can be frozen, but we recommend consuming them fresh.
Stockists
FED meals are available at the following locations:
- ONE GYM – Port Melbourne
- ORA – Toorak
- THE SPINAL STUDIO – Footscray
- NRG GYM – Essendon
- BOSS FITNESS – Coolaroo
- WEAPON CITY – Northcote
